Dale Carnegie of Orange County | Improving Leadership Effectiveness

January 2020

identifying-the-type-of-complaint-emotional-practical

Identifying the Type of Customer Complaint: Emotional & Practical

A business is only as strong as the faith its customers have in it. If they are not satisfied with the level of service they are receiving, they’ll be sure to leave a customer complaint. It’s Capitalism in its purest form. So what happens when you receive a customer complaint? Obviously, you don’t want to

Identifying the Type of Customer Complaint: Emotional & Practical Read More »

Storytelling in Business: How to Motivate, Inform & Inspire

With today’s technology, the amount of time that you have to capture the attention of your audience is dwindling. As soon as you utter your first word the countdown begins. Individuals who use a compelling story are the ones that win over and engage their audiences. Stories are effectively used to present new ideas, to

Storytelling in Business: How to Motivate, Inform & Inspire Read More »

Scroll to Top