This webinar will give executive leaders proven, practical ways to become extraordinary executives! Executive leaders will be able to further their success by identifying and examining 20 of the most common challenges often found in executive leadership behavior. Executives will…
Employee turnover is a common issue faced by organizations, regardless of their size or industry. While the costs associated with recruiting and training new employees are often acknowledged, the hidden costs of turnover can be even more significant. In this…
Many organizations conduct employee engagement surveys to “check the box” and say they did something. They may have a company barbeque or implement a recognition system, to try and move the needle above the prior year’s engagement survey results. But…
This webinar will give participants with a greater understanding of why customers defect, a way to examine their own beliefs on customer service, six keys to delivering extraordinary service, and techniques for building relationships and following up with customers. Customer…
In today’s business environment - where teamwork has replaced hierarchies - everyone needs new skills to survive. Often in these team situations, people have no direct authority over the rest of the team members, yet they are expected to win…