Dale Carnegie of Orange County | Improving Leadership Effectiveness
Many organizations conduct employee engagement surveys to “check the box” and say they did something. They may have a company barbeque or implement a recognition system, to try and move the needle above the prior year’s engagement survey results. But do leaders within these organizations prioritize employee engagement? According to a 2023 article from PostBeyond, […]
True Leaders Engage Employees Read More »
This webinar will give participants with a greater understanding of why customers defect, a way to examine their own beliefs on customer service, six keys to delivering extraordinary service, and techniques for building relationships and following up with customers. Customer satisfaction is about the basics: quick response time, patience, knowledge, friendliness, good follow-up, and caring.
Create Loyal Customers Read More »
In today’s business environment – where teamwork has replaced hierarchies – everyone needs new skills to survive. Often in these team situations, people have no direct authority over the rest of the team members, yet they are expected to win their support and get everyone pulling in the same direction. This workshop will help enhance
How to Enhance Cooperation and Build Teamwork Read More »
Today, with so many things causing an increased amount of stress on employees, many organizations are dealing with eroding employee morale and energy levels. This interactive 2-hour session will be focused on driving five interrelated areas for your team: self-confidence, worry and stress, people skills, communication, and leadership. What You’ll Learn During this workshop, you
Creating a Culture of Enthusiasm Read More »
