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The Importance of Trust-Based Relationships in 2020

We live in a society of ultra-informed customers and clients. We’re surrounded by our competition; they are often one unsolicited email or social media comment away from engaging with your potential client.  In many cases, your product or service is similar to several others. Your client may not see a clear difference between your offering […]

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Should I Invest in Employee Engagement? - Dale Carnegie of Orange County

Should I Invest in Employee Engagement?

Engaging employees is one of the top concerns among executives. A Gallup survey on employee engagement showed that 67 percent are not engaged, while 18 percent are actively disengaged. Together, this means that four out of five employees are less motivated to be productive, ultimately affecting customer satisfaction, profitability, innovation, and rising costs. Dale Carnegie

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The Importance of Developing Your Future Generation of Leaders

Change is happening faster than you think. Many companies don’t have the infrastructure or expertise to deal with industry changes, new technology, and ever-growing competition. And as long as there is no time machine, the one thing these anxiety-filled executives can do is to develop future leaders to manage all the complex changes coming our

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