Dale Carnegie of Orange County | Improving Leadership Effectiveness
This webinar will give participants with a greater understanding of why customers defect, a way to examine their own beliefs on customer service, six keys to delivering extraordinary service, and techniques for building relationships and following up with customers. Customer satisfaction is about the basics: quick response time, patience, knowledge, friendliness, good follow-up, and caring. […]
Create Loyal Customers Read More »
In today’s business environment – where teamwork has replaced hierarchies – everyone needs new skills to survive. Often in these team situations, people have no direct authority over the rest of the team members, yet they are expected to win their support and get everyone pulling in the same direction. This workshop will help enhance
How to Enhance Cooperation and Build Teamwork Read More »
Today, with so many things causing an increased amount of stress on employees, many organizations are dealing with eroding employee morale and energy levels. This interactive 2-hour session will be focused on driving five interrelated areas for your team: self-confidence, worry and stress, people skills, communication, and leadership. What You’ll Learn During this workshop, you
Creating a Culture of Enthusiasm Read More »
It is probably no surprise to find out that increased stress leads to reduced productivity, while increased job satisfaction leads to increased productivity. It is fairly easy to connect the dots between workplace stress and dissatisfaction in those employees that have decided to quietly quit their jobs. Quiet quitting is when they do the minimum
5 Stress Management Techniques to Combat “Quiet Quitting” Read More »
Supply chain issues, inflation, political division, and fear create obstacles that keep organizations from thriving. Today managers must evolve to face the new challenges of this current business climate. This 2-hour workshop will explore key strategies that managers can proactively apply to create an energetic, cooperative, and value-driven team culture. What You’ll Learn Managers will
2023 Leadership Strategies for Managers Read More »
