During the COVID-19 Pandemic, most businesses have been forced to shut down normal operations. Many businesses have been devastated, and some will not be able to survive even with government stimulus. The true financial consequences of the shutdown will be…
The Coronavirus pandemic has a valuable lesson to teach organizations about the importance of servicing your customers. Customers' priorities and requirements changed almost overnight. Was your organization prepared to pivot from order taking to become a trusted advisor who could…
It is easy to get caught up in becoming a workaholic as a remote employee. Technology was created to make work easier, but it also makes it harder to disconnect. On top of that, being removed from face-to-face interaction with…
Recent events have produced an increased need for managers to be able to lead virtual teams. One critical ingredient to lead a virtual employee - reciprocal trust between a manager and an employee. Trust is the foundation of any mutually…
Many businesses have proactively sent their employees home to work virtually during the current pandemic. This requires a heightened skillset when it comes to leading remote teams. Managers may not know how to hold their employees accountable. Some managers avoid…